You may find the CWT empty indicator light blinking and a voice prompt reminding you to refill it.

You may find the brush roller blockage indicator light blinking and a voice prompt reminding you to take out the roller to clean it. Please check the air channel if there are any blockages while the roller is out of the brush roll holder.

You may find that the dirty indicator light is blinking and you need to clean the air channel opening located underneath the DWT when it is removed.

Floor One S3 is a smart floor washer equipped with smart functions, APP connectivity, and voice prompts. The Ifloor 3 has the same base functions as the Floor One S3 but without smart features.

The main body of Floor One weighs 10lbs/ 4.6kg.

The Floor One is designed to pick up debris like cereal and wash the floor simultaneously on hard floor surfaces.

The Floor One is designed to be used with hard floor surfaces. The Floor One should not be used on carpets.

Yes, you can leave the Floor One plugged in as the Floor One will stop charging once fully charged.

No, it doesn't. The brush works great on hard floors causing any damage to it. It is also recommended to test an area of a sensitive surface before using any accessories on it.

Put the machine back to the tray and plug in the charger then it will start charging and stop automatically once finished.

Tineco Floor One is the first smart floor washer which automatically detects how dirty the floor is and applies the appropriate amount of detergent, water, roller pressure and suction power to ensure the perfect hard floor clean every time.

The Floor One can be used on non-carpeted floor such as vinyl, tile, and sealed wood floors.

The Floor one can be used without water for dry vacuuming. Ideally you would want to use the Floor One with solution and water to automatically adjust solution and clean water flow to ensure an ideal cleaning result.

It is not recommended to use a third party cleaning solution because the floor washer is designed to be used with the Tineco Cleaning Solution to optimize the amount of bubbles that are produced with cleaning solutions. Third party solutions can cause an over abundance of bubbles when cleaning that could fill up the Dirty Water Tank within minutes of use.

The floor washer produces up to 78dBA of sound.

Suction power for the floor washer ranges from 15-30AW (Air Watts) depending on how dirty the floor is.

The Floor One has a Lithium-ion 21.6V 4000mAh battery that allows it to run 25-35 minutes depending on how often the floor washer is running on max power.

The Floor One takes around 4 hours to charge to full.

The Clean Water Tank capacity is 0.6L. The Dirty Water Tank capacity is 0.5L.

The temperature can be between 41°F ~ 140°F （5°C ~ 60°C). Typically normal tap water is fine to use for cleaning. Please do not use hot water as this can cause internal damage to the pipes in the Floor One.

The Floor One will automatically adjust the solution and clean water flow to make sure you have the ideal cleaning experience. You can adjust the water flow to maximum by entering MAX mode when cleaning. This will set the flow to maximum for when you have a tough cleaning situation.

The unique brush roll can help to remove animal hair and suck it into the Dirty Water Tank.

Normally this does not happen because the brush roller diameter size is big enough so it can avoid getting tangled. If there is a tangle, just remove the brush roller from its holder and use the cleaning tool to remove the hair tangle from the brush roller.

We would not recommend using bleach in this machine as it could damage the machine.

The product weights about 9.5 lbs.

The warranty lasts 2 years.

The Floor One S3 can work for 35 minutes under Auto mode. The battery time may vary depending on the environment the Floor One S3 is being used on.

Our APP includes the status of the Floor One such as power level, dirtiness level, battery level. The APP can also show you a performance report of your cleaning. Customer Service is able to be contacted through the APP.