Support for PURE ONE S11 TANGO EX

Fehlerbehebung

FAQs

How many watts does the digital motor have? And how strong is the suction power?
"Tineco PURE ONE S12 is equipped with 500W digital motor, which provides the suction power up to 150W which is 36% higher than A10. PURE ONE S12 can work both under Auto mode and Max mode. The power will vary depends on dirty level on the cleaning surface under Auto mode. "
How to store the battery if not use machine for long time?
If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months. Put the battery in cool and dry place where the temperature is between 39.2°F (4°C) -102°F (40°C).
Is the filter replaceable and can it be washed?
The pre-filter can be cleaned with the following method: Take out the dirty pre-filter from the mesh filter-holder Put the dirty pre-filter into the cleaning tool Place a clean filter into the mesh filter-holder. Connect the cleaning tool to the main body. While the vacuum is running, rotate the side cover to clean the dirty pre-filter. After cleaning the filter for about 1 minute, remove the filter and store for later use. The filter is replaceable. Please visit our store on Amazon to find replacement filters.
How long should I charge the battery?
Before your first use, please charge the appliance for 3-4 hours. The PURE ONE S11 has the battery protection function which allows it to stop charging once it reaches full capacity. If you do not use your vacuum for long periods of time, we recommend keeping the battery charged to at least 50% once every 3 months.
What's the function included in APP?
Our APP indicates multiple working status such as power rating, dirt degree, battery level and filter life. And it can also show your cleaning performance report and you can also contact us via APP. You may even enjoy music or watching video.
How do I know when the filters need to be cleaned?
You may find the air channel blocked indicator light blinking. The APP may also send an alert. Please clean the filters and check for any blockages in the air channel. To avoid low suction power, please clean the filters and remove any blockages after each use.

Bedienungsanleitungen

PURE ONE S11 Series Instruction Manual EN PURE ONE S11 Series Warranty EN

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